{"id":13988,"date":"2020-04-08T15:48:56","date_gmt":"2020-04-08T15:48:56","guid":{"rendered":"https:\/\/tuttosprint.ch\/?p=13988"},"modified":"2020-04-08T15:48:58","modified_gmt":"2020-04-08T15:48:58","slug":"fca-videoberatung-fuer-kunden-sicher-von-zuhause-aus-mit-carhome","status":"publish","type":"post","link":"https:\/\/tuttosprint.ch\/de\/fca-videoberatung-fuer-kunden-sicher-von-zuhause-aus-mit-carhome\/","title":{"rendered":"FCA Videoberatung f\u00fcr Kunden \u2013 sicher von Zuhause aus mit car@home"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\"> DAS TOOL WURDE IN ITALIEN BEREITS MITTE M\u00c4RZ EINGEF\u00dcHRT UND IST K\u00dcNFTIG AUCH IN WEITEREN EUROP\u00c4ISCHEN L\u00c4NDERN GEPLANT &#8211; IN DER SCHWEIZ ERFOLGT DIE EINF\u00dcHRUNG AM 14. APRIL 2020 &#8211; <\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Aufgrund der\naktuellen COVID-19-Lage f\u00fchren viele Autohersteller ihren Betrieb in\nreduzierter Form. Um den Dialog mit unseren Endkunden auch w\u00e4hrend dieser\nschwierigen Zeit aufrechtzuerhalten, f\u00fchrt FCA das neue digitale Tool car@home\nein, mit dem Endkunden via Videokonferenz mit ihrem H\u00e4ndler in Kontakt treten\nk\u00f6nnen. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aktuell bleiben alle Ausstellungsr\u00e4ume aufgrund der Massnahmen des BAG rund um das Coronavirus bis auf weiteres geschlossen. Darunter leidet insbesondere der direkte Austausch der H\u00e4ndler mit den Endkunden. Um den Kundinnen und Kunden dennoch einen vollumf\u00e4nglichen Service zu bieten, setzt FCA jetzt auf das digitale Tool car@home. Das in Italien bereits eingef\u00fchrte Tool wird momentan in der ganzen EU ausgerollt und wird f\u00fcr Schweizer Kundinnen und Kunden ab dem 14. April 2020 verf\u00fcgbar sein. \u00a0 <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Das neue Tool erlaubt es den Interessenten und Kunden, alle gew\u00fcnschten Informationen bequem und sicher von Zuhause aus zu erhalten. Dazu k\u00f6nnen sie auf der FCA-Webseite einen Fragebogen ausf\u00fcllen und erhalten je nach Wunsch eine Einladung zu einer kontaktlosen Probefahrt (gem\u00e4ss den Vorgaben BAG\/SECO) oder eine Terminvereinbarung. Die Kunden erhalten dann einen Link, um an einer Videokonferenz \u00fcber GoogleMeet mit dem Kundenberater teilzunehmen. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Der Interessent\/Kunde kann sich direkt mit dem Kundenberater live austauschen und die gew\u00fcnschten Informationen abholen. Wenn der Kunde \u00fcber sein Smartphone oder Tablet an der Videokonferenz teilnimmt, kann er zus\u00e4tzlich \u00fcber die Kamera seines Ger\u00e4ts Bilder seines aktuellen Fahrzeuges \u00fcbermitteln, sofern er an einer Eintausch-Offerte interessiert ist. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>DAS TOOL WURDE IN ITALIEN BEREITS MITTE M\u00c4RZ EINGEF\u00dcHRT UND IST K\u00dcNFTIG\u2026<\/p>\n","protected":false},"author":1,"featured_media":13985,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[21,24],"tags":[],"class_list":["post-13988","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-puntoit-de"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FCA Videoberatung f\u00fcr Kunden \u2013 sicher von Zuhause aus mit car@home - Tuttosprint<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tuttosprint.ch\/de\/fca-videoberatung-fuer-kunden-sicher-von-zuhause-aus-mit-carhome\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FCA Videoberatung f\u00fcr Kunden \u2013 sicher von Zuhause aus mit car@home - Tuttosprint\" \/>\n<meta property=\"og:description\" content=\"DAS TOOL WURDE IN ITALIEN BEREITS MITTE M\u00c4RZ EINGEF\u00dcHRT UND IST K\u00dcNFTIG\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/tuttosprint.ch\/de\/fca-videoberatung-fuer-kunden-sicher-von-zuhause-aus-mit-carhome\/\" \/>\n<meta property=\"og:site_name\" content=\"Tuttosprint\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-08T15:48:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-08T15:48:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/tuttosprint.ch\/wp-content\/uploads\/2020\/04\/df8a3617fe2cb4f37c25fad1558e91f3fd270b8a.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1170\" \/>\n\t<meta property=\"og:image:height\" content=\"740\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Red. 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